Accessibility Statement

Last updated: June 2025

Our Commitment

Horizon Bank is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We strive to ensure that our digital services meet or exceed the requirements of the Americans with Disabilities Act (ADA) and are consistent with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We believe that all customers deserve equal access to our banking products, services, and information — whether in person at one of our branches or online through our website.

Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (difficulty using a mouse or keyboard)
• Cognitive and learning disabilities

Our Ongoing Efforts

We are continually working to improve the accessibility and usability of our website. Our efforts include:

• Providing text alternatives for non-text content
• Ensuring sufficient color contrast throughout the site
• Making all functionality available from a keyboard
• Providing clear and consistent navigation
• Ensuring forms are properly labeled and provide clear error messages
• Using semantic HTML to support assistive technologies
• Regularly testing our website with screen readers and other assistive tools
• Training our staff on accessibility best practices

Third-Party Content

While we strive to ensure accessibility of our own content, we cannot guarantee the accessibility of third-party content or applications that may be linked from our website, including our online banking platform. We encourage third-party providers to adhere to WCAG guidelines and work with them to improve accessibility where possible.

Feedback & Accommodation Requests

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have difficulty accessing any content, or need information in an alternative format, please contact us:

We will make reasonable efforts to respond to accessibility feedback within 5 business days and to provide the requested information or service in an accessible format.

Alternative Banking Options

If you are unable to access any of our online services, we are happy to assist you through alternative means. You can conduct your banking in person at any of our branch locations, by phone at (402) 786-2555, or by mail. Our staff is trained to provide equal service to all customers regardless of ability.